Rocky Mountain Upholstery, Co
Where Quality is a Necessity!
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Frequently Asked Questions

We try to anticipate questions you might have about our PRODUCT / SERVICE and provide the answers here. If you need additional information send email to YOUR EMAIL ADDRESS.
1.

How to care for your Robbins Auto top.

CARE OF YOUR CONVERTIBLE TOP

Always Leave a new top and glass or plastic window in the up position for a minimum of 24 hours for tops made in PVC Vinyl toppings, and one week for tops made in cloth toppings, after our products were installed. As convertible top frames age, links and joints wear and top frames do not have the same alignment as when convertibles were new. Leaving convertible tops and glass windows in the up position after installation allows them time to relax and adjust, or become "seasoned" to the top frame.       

Always Follow the instructions in your Owner’s Manual for lowering and raising your Top. Always keep the top well area free of objects, especially if a Glass Window is installed with your Top. Even harmless looking objects such as beach towels can cause glass windows to break. Objects in your top well can further cause unnecessary wear and stress on top frames, plus cause damage to your top and to plastic windows as well.

Always Unlatch Top at front before unzipping, or zipping window closed before latching for any convertible Top, Glass or Plastic Window, unless different instructions appear in your owners manual or Robbins brochure.

Always Try and keep your Top, Tonneau Cover, Glass or Plastic Window, etc., clean.

Do not Raise or lower convertible tops, glass or plastic window assemblies when the temperature is below 40 degrees (5 degrees Centigrade) since this can cause damage to the topping, plastic windows and other components.

Do not Lower your convertible top, glass or plastic window when the top is wet, to avoid discoloration or other damage to the topping or inside backing.

Do not Store away wet top boots or tonneau covers, to avoid discoloration and shrinking that can cause these products to no longer fit.


2.

How to clean your top and windows

CLEANING OF OUR PRODUCTS

Glass Windows: Glass Windows should be cleaned with water based glass cleaners only. Please be extremely careful when cleaning Heater/Defroster glass windows not to scratch the defroster lines or to break the power source connector wire. Cleaner should never be allowed to drip into seams or heat seals.

Plastic Windows: Plastic windows in convertible Tops should be cleaned frequently. Be sure to hose or blow off loose dirt particles from surface first, and then use either plain water or mild soap and water solution. Apply with a soft cloth or tissue to gently clean window. Always clean in a side to side or a top to bottom motion, NEVER in a circular motion, (cleaning in a circular motion can damage plastic windows). There are also several good plastic cleaners available such as "Meguiar’s Mirror Glaze Formula 17". Never use harsh brushes or abrasives when cleaning plastic windows.

Use of Vinyl Preservatives We do NOT recommend use of penetrating vinyl preservatives, conditioners or dressings on Tops, Tonneau Covers, and other products.

Cleaning Tops, Tonneau Covers and Other Products Made in Cloth or Vinyl Toppings We strongly recommend hand washing convertible tops and other products. Tops and other products made in Vinyl toppings can be cleaned using Vinyl Cleaners such as Malco which are widely available. While Car Washes generally will not harm convertible Tops made in Cloth or Vinyl Toppings, never allow a car wash to apply spray wax to your convertible Top.

To hand wash our products, use Ivory or other mild soap flakes in a bucket of lukewarm water. In hard water areas add Calgon (not to be confused with dishwasher detergent) or other water softener until the water feels slippery.

ALWAYS Wash Tops, Tonneau Covers, etc. in the shade, never in direct sun.

ALWAYS Wash entire Top, Tonneau Cover, etc. Never spot clean to avoid rings or bright spots.

ALWAYS Wet entire car before washing Top. Use sponge or soft bristle brush to apply suds. Do not use a chamois or cloth since these will leave lint on Cloth Tops.

ALWAYS Rinse well with hose making sure to remove all traces of soap. Wipe off excess water with sponge. Please be careful to hose down entire car to prevent soap from streaking paint.

ALWAYS Install Tonneau Covers and Top Boots after cleaning while still damp to preserve fit and shape.

ALWAYS Try to move Tops into direct sun after cleaning and thorough rinsing to dry. Chamois all excess water off body of car.

DO NOT Use detergents, bleaches, harsh cleansers, cleaners or abrasives.

DO NOT Use dry-cleaning solvents, etc.

DO NOT Use hot water.

DO NOT Lower down or cover convertible tops when wet or damp. This can lead to mildew growth and in extreme cases can cause discoloration or rotting of toppings can occur.



Rocky Mountain Upholstery, Co
1440 S. 21st
Colorado Springs , CO 80904
www.rmupholstery.com
Toll Free: (866) 309-2049
Phone: (719) 687-7363
Phone: (719) 277-7363
BUSINESS HOURS MON-FRI 9:AM TO 5:PM SAT 10:AM TO 2:PM APPOINTMENT ONLY